Sales Conditions
SALES CONDITIONS
In conjunction with the purchase order, these general sales conditions constitute the entire contractual relationship established between the parties regarding the object of the order. They hereby substitute the versions contained in previous catalogs, as well as other agreements previously established by the parties, with the exception of agreements in writing, on Villa San Donnino s.n.c. headed paper (hereinafter referred to as the Company), signed by a legal representative of the same. Eligibility: to be eligible for our Services, you must be at least 18 years old and a resident of one of the countries served.
The contract stipulated between the Company and the Client must be concluded with the acceptance of the order by the Company, even if partial. Such acceptance will be deemed tacit, unless otherwise communicated to the Client by any means. By placing an order through the various methods provided, the Client attests to having read all the indications provided during the purchasing procedure, and to having entirely accepted the general conditions and payment conditions outlined below.
Once the online purchasing procedure has been completed, the Client will print or save an electronic copy and keep the general sales conditions, as provided by articles 3 and 4 of D.Lgs. 185/1999 regarding long distance sales. All Client rights regarding a refund for damages or indemnity, as well as any contractual or sub-contractual responsibility for direct or indirect damages to people and/or things, caused by the non-acceptance, even if partial, of an order, are excluded.
The Client may only purchase products listed in the Company’s electronic catalog at the time of the order and viewable online on the current website, as described in the related informative and/or descriptive indexes. All the descriptions and illustrations contained in the current catalog, or in other commercial documentation pertaining to the Company are only for the purpose of giving the Client a idea of the product and do not constitute a part of the contract between the Company and the Client.
If the products ordered should be temporarily unavailable, the Company will immediately inform the Client of such and come to an agreement regarding the next available delivery dates.
Parties subject to taxes in European Union countries must complete the order by contacting the Company directly and asking for the invoice at the time the order is placed, including their VAT ID , by writing to: clienti@eshop-villasandonnino.it .
Products shown with the ONLYITALY code are products that can only be sold within the Italian territory.
Payments may be made in any of the following manners:
- Prepayment by bank transfer to the Company. In cases of prepayment by means of a bank transfer, the products ordered by the Client will be placed on hold until such time as receipt of the bank transfer confirmation slip, to be sent to the Company via fax to 0039 059 46 93 25 within 3 working days from the date of acceptance of the order. The order will only be shipped when the due amount is credited to the Company’s account, which must come about within 7 working days from the date of acceptance of the order. The reason for payment of the bank transfer must contain indications of the following: the reference number for the order, the date the order was placed, first name and last name of the ordering party. The Bank routing information is: VILLA SAN DONNINO di Montecchi Maria Cristina & C. s.n.c. , VIA MEDICINA 25, 41010 SAN DONNINO (MODENA), C/C n: 000001407029, ABI: 05387, CAB: 12909, CIN: D, SWIFT: BPMOIT22XX , IBAN: IT36D0538712909000001407029
- Prepayment by Credit card; when merchandise is purchased using a credit card as a payment method, the transaction may take place through the secure server SECETI MyBank/BankPass Web or through PayPal; At no point during the purchasing transaction will the Client’s credit card information be transmitted to the Company; the information will be transmitted by secure transmission directly to the Banking institution or to the company managing the transaction. No Company information archive will save this data. Under no circumstances may the Company be held responsible for any fraudulent or unlawful use of credit cards by third parties during the payment procedure for the purchase of products.
Any payment condition other than those listed above must be the subject of a written agreement with the Company, before placing the order. All payments will be made to the Company, without the client being able to make any claims for compensation, deduction or counterclaims . If payments are not tendered within the stipulated timeframe, the Company reserves the right to apply default interest equal to the interest rate as established by art. 5, D. Lgs. no. 231 of October 9, 2002, with the exception of any other reimbursement for other damages caused to the Company, as well as reimbursement for all costs sustained to recuperate the due amount, including taxes and legal costs.
Ownership of the products will be transferred to the Client only upon full payment of the price due the Company, and subject to the verification of the validity of any method of payment adopted by the client.
Depending on the destination of the merchandise, deliveries may vary within a span of 7 to 15 days, with the exception of inconveniences.
The client must examine the merchandise received upon delivery and inform the Company in detail, not beyond 10 (ten) days of delivery, of any visible or possible defects, the result of this examination, or any other complaint regarding the product. Should the client fail to inform the Company in writing of the above, the products will be considered permanently accepted and compliant with the sales agreement. The risk of damage to or destruction of the product is the responsibility of the client from the time of delivery or from the time in which delivery is made impossible due to the fault of the client.
In accordance with D.Lgs. 06/09/05 no. 206, the Client will have the right to rescind the contract and return the merchandise not beyond 10 (ten) days from receipt, by serving notice of such to the Company at Strada Medicina 25/1, 41010 San Donnino (MO). Having obtained approval of the reimbursement claim from the company, the Client must return all unused products, in the same condition that they were originally delivered. Returns must include the invoice number, and be made not beyond 10 (ten) days from the date of said invoice. The Company will be responsible for forwarding a refund of the amount paid by the Client not beyond 10 (ten) days from the date of receipt of the returned merchandise. Shipping costs will not be refunded.
These general conditions highlight the responsibilities of the Company regarding the products, with the exclusion of any other warranty, condition and term, expressed or implied, established by law, also with reference to the product quality and suitability for specific uses, excluding those warranties that cannot be derogated by law, as provided by art. 1229 of the Civil Code and by D.P.R. no.224 of May 24th, 1988. It is hereby acknowledged that under no circumstances may the Company be held responsible for any indirect damage sustained by the Client, due to error, act or omission by the Company according to these general conditions or resulting from sales transactions that are the object of the same.
The Courts of Modena will have exclusive jurisdiction for dealing with any controversy arising from the application of the general sales conditions for the commercial relationship between the Company and the Clients.
